Secure parent conversation

Confidentiality

Member confidence protection is the cornerstone of AffinityCare's student assistance programs. We want students and their parents to feel secure when they contact us to discuss and resolve personal issues. For this reason, when we orient students and families to their ASAP benefits, we take special care to emphasize how important their need to feel safe and secure is to us.

Confidentiality is not only important to us, it is the law. HIPAA (Health Insurance Portability and Accountability Act) prevents us from releasing any information about our clients to anyone including family members unless there is suspicion of child or elder abuse, a life threatening situation, or the client has given us written permission.

All ASAP-related records are treated with paramount concern for their confidential nature, in accord with both professional ethics and all applicable state and federal laws.

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